Chad Weatherly knows what it takes to keep facilities at Fort Carson, Colorado running – all 17 million square feet of them. The Colorado Springs Army post is home to more than 10,000 people, including the 4th Infantry Division, 10th Special Forces Group and 4th Security Force Assistance Brigade as well as units of the the Army Reserve, the Navy Reserve and Colorado National Guard.
“My philosophy is, we’re here to take care of soldiers first and foremost,” Weatherly said. “If (the client) comes to us with concern, whether it be a lighting issue or a plumbing issue, swimming pools – anything from the whole gamut (of facilities), those are things we jump on immediately to find resolution to."
That ability to care for the client and deliver consistent, exceptional service is why Weatherly was recognized as a PAE Values Champion under the category Be Your Best.
“Being your best to me means approaching everything with integrity,” Weatherly said. “Understanding why I’m here, understanding my function, performing at the best of my ability, which includes growing, learning, stepping out of your comfort zone.”
Weatherly was nominated for the recognition by Program Manager Brent McCoy, who works with Weatherly at Fort Carson.
“Chad can be trusted to bring any customer concern to resolution in a timely and cost-effective manner,” McCoy said. “His dedication to getting it done right is a is a big factor in why our customer has given us perfect (Contract Performance Assessment Reporting) for the past three years.”
Since 2013, Weatherly has worked on the installation in various roles, which he said is a solid foundation for understanding the needs of his Army client. He started with PAE in 2014 as an electrical supervisor, then moved up the following year to operations manager.
Weatherly works with McCoy on the base operations support services contract PAE recently won with T&H Services.
“We found ways to work smarter across the board,” Weatherly said. “The basic foundation of the ideas and the efficiencies, cost savings and creative thinking behind how all of this was going to work, that came from us as a group. It gave us a unique advantage.”
Weatherly was a critical part of that contract win, his colleagues said. Because he’s so in tune with the functions of the base and the positions required to keep it running, Weatherly’s input helped shape the proposal that won the $142 million contract.
The success of Weatherly’s team comes down to the relationships they’ve built with each other and the client, he said.
“I think it all comes down to that trust factor,” Weatherly said. “You have to be pretty trusting. I think we’ve earned that.”